Next Phase Solar

Tell us about your install. We respond same day.

EMERGENCY

24-hour storm response

Three-scenario quote PDF within 48 hours.

AFTER A POWER OUTAGE OR FAULT?

Switchboard or system fault?

Call during business hours and we will route the job to Brad. Same-day callbacks for urgent commercial faults.

Call (07) 4957 3511

Why call Next Phase Solar first

Three reasons people pick up the phone.

  • Mackay-owned

    No offshore call centre. The team that quotes is the team that installs.

  • CEC accredited

    Clean Energy Council accredited installers. QLD Electrical Contractor Class A licence.

  • 48 hour fixed-quote

    AEMO interval data modelling, not salesman maths. Sensitivity band on every number.

Business hours

When you can reach us.

  • Monday to Friday 7:30 AM to 5:00 PM
  • Saturday By appointment for commercial scoping
  • Sunday Closed
  • After-hours faults Voicemail returned same-day

When you call

What to expect.

  1. 1

    We reply same business day

    Mackay-based sales rep responds by email within one business day. No call centre triage.

  2. 2

    15-minute scoping call

    We confirm the service line (commercial solar / residential solar+batteries / commercial electrical), site address and timeline.

  3. 3

    Three-scenario PDF in 48 hours

    Written scope with hardware, NPV, sensitivity at plus/minus 15 percent, and finance options. No sales call until you have read it.

Service areas

Mackay-local service hub, with project crews across the Whitsundays and Bowen Basin.

FAQs

Common questions and answers

Based in Mackay, owned by Mackay locals. Brad (head technician) lives here, the crew lives here, the depot is here. The phone number you ring is answered locally, not by a national call centre.

Our mounting is rated to AS/NZS 1170.2 wind region C, which is what regional QLD requires. Panel rails, brackets and fixings are spec'd for cyclone-region wind loads. We can also pull permits for higher categories if your insurer asks for it.

Two main ones for QLD homes: federal STCs (small-scale technology certificates) discount your upfront system cost, currently worth roughly $400 to $600 per kW depending on the rebate zone; and the federal Home Battery rebate (live since July 2025) cuts about 30% off battery storage. We sort the STC paperwork at no charge as part of every install.

We handle it end to end. Connection application, export-limit set, generation meter request and the post-install Compliance Certificate. We lodge on day one of the project so the network approval does not become the bottleneck.

No. Every person on your roof is on the Next Phase Solar payroll. CEC accredited installers, locally employed. The crew that quotes is the crew that installs and commissions.

Our written workmanship warranty is 10 years. Panels carry the manufacturer's product warranty (typically 12 to 25 years) plus a 25-year output warranty. If output drops below the modelled figure by more than 10%, we come back at our cost and remediate.

Residential: 48 hours from when you send us a recent power bill. Commercial: 48 hours from when we have 12 months of interval data. No on-site sales call required before we send the written quote.

No. Pricing is identical across our service footprint. Travel time is built into the standard rate, no surcharge for Whitsundays, Sarina or the Coalfields.

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