SOLAR MAINTENANCE
Solar system maintenance in Mackay
Not just the clean. We test the inverter output and every string while we are up there, and you get a written report.
5.0 · 7 Google reviews
24-hour fixed-quote turnaround for Mackay businesses.
Next Phase Solar services solar systems across Mackay and the region. A maintenance visit covers the panel clean, a test of the inverter output and a test of each string, and finishes with a written report showing what your system is actually producing against what it should be.
How we work
From discovery call to handover, a six-stage path
Discovery call
Week 0. 30 minutes. We cover load profile, roof type, grid-connect feasibility.
Data analysis
Week 1 to 2. You hand over 12 months of interval data. We model three scenarios with payback and IRR.
Site assessment and quote
Week 2. 24-hour PDF delivery. Hardware, NPV, sensitivity analysis, finance options.
Sign and engineer
Week 3 to 6. Final design, Ergon lodgement, procurement. Deposit 20%, progress payments against milestones.
Install and commission
Week 7 to 9. On site 5 to 14 days depending on size. Zero shutdown of core operations.
Handover and monitor
Week 10. Monitoring live, O&M schedule set. First quarterly performance report lands at week 14.
Scope of work
What solar maintenance in Mackay includes
- A full panel clean, the part you can see
- An inverter output test while the crew is on the roof
- Each string tested individually, not just the array as a whole
- A written report showing what your system actually produces against what it should
- One visit of around three hours, no need for you to be home with access sorted
- A fixed price worked out from your panel count before we come, not an hourly rate
Service areas
Mackay-local service hub, with project crews across the Whitsundays and Bowen Basin.
What our customers say
Reviews from real Mackay businesses and homes.
Matt Harris
After getting a few quotes, We decided to go with Next Phase Solar and we're really glad we did. They were upfront, easy to deal with, and there were no surprises along the way. Install day went smoothly and everything works perfectly!
Posted on
Google
Donna Snell
Very pleased with the whole experience, right from quote to saving money with no more electricity bill. The quote was very competitive and the job was done in timely manner. Would recommend Brad and the team to anyone thinking of solar.
Posted on
Google
Wellington
Really good value. I wanted to add a battery to my setup and shopped around a fair bit, and Brad came back with the best price out of everyone I asked. No pushy sales, just a straight good deal and the job done properly. Happy customer, would recommend them to anyone in Mackay looking at solar or batteries.
Posted on
Google
Meghan Rance
I would highly recommend Next Phase Solar. From first contact, to install and then aftercare they've been friendly, helpful and professional. The system is performing well and I'm happy with the outcome!
Posted on
Google
Drew Nuckolls
Really happy with my new solar panels at home. The whole thing was smooth and stress free, and they took the time to explain everything and answer all my questions, which I really appreciated. Great service and lovely to deal with. Thank you.
Posted on
Google
Jon Paul
Fast and easy from start to finish. I just needed a battery added and they sorted it out really quickly, much faster than I expected after hearing how long other companies take. Brad was great, clear and helpful the whole way through. Highly recommend them if you are in Mackay.
Posted on
Google
Bailey Hill
Could not be happier with my solar installation. I got quotes from several companies, since there are loads of them around and the market is competitive, and NPSolar honestly gave me the best price by far. I had also read plenty of reviews of other companies and they all seemed to take months to actually get the job done. NPSolar installed my 14 panels and batteries in a single week, at the best price, which felt almost too good to be true. Huge thanks to Brad, who was friendly, talked me through all my questions and made the whole process easy. If you are in Mackay and looking at solar, definitely get a quote from them.
Posted on
Google
Before and after, Mackay installs
Real Mackay roofs before and after solar. Drag the slider to compare.
Frequently asked questions
About solar maintenance.
The panel clean, a test of the inverter output, and a test of each string individually while we are on the roof. You get a written report at the end showing what the system is actually producing against what it should be, so a string that has dropped off shows up as a number rather than as a quiet loss on your bill.
A clean deals with what you can see. Testing deals with what you cannot. Dirt costs you output gradually and evenly, while a failed string or an inverter fault costs you a share of your generation all at once and shows no symptom except a bill that is higher than it should be. The visit does both because the crew is already up there.
Around three hours for a typical residential system, done in one visit. You do not need to be home as long as we have roof and switchboard access.
It is a fixed price quoted on your panel count, and we work the count out from satellite imagery before we come, so you get the number upfront rather than an hourly rate that moves.
No. Maintenance runs on the same scheduled runs as the rest of our work, across Mackay, the Whitsundays, Bowen and the Bowen Basin towns.
Read first
Guides on Solar Maintenance
System Design
How Often Should You Clean Solar Panels in Queensland? (And Whether It Is Worth Paying For)
How often solar panels actually need cleaning in the Queensland tropics, what the soiling research shows you lose, and when paying for a clean pays off (and when it does not).
Local Mackay
Why Solar Panels in Mackay Need Cleaning More Often Than Brisbane (And What It Costs You When You Skip It)
Mackay's salt spray, Bowen Basin dust and tropical conditions cause faster solar panel soiling than Brisbane. Real numbers on output loss and cleaning costs.
System Design
Do Solar Panels Work on Cloudy Days? Yes, and Here Is How Much
Whether solar panels work on cloudy and rainy days, how much output you actually get, and what it means for the Mackay wet season.