SOLAR MAINTENANCE
Solar maintenance in Mackay
Every panel cleaned and scanned with a thermal camera on one visit, and a photo report by email within one business day.
Every panel cleaned and thermally scanned, with a photo report within one business day.
- 5.0Google rating from 12 reviews
- $20MPublic liability cover
- SAAAccredited installer S6250996
- RIIWHS204EWorking at heights certified
Next Phase Solar looks after rooftop solar across Mackay and the Northern Beaches. On a maintenance visit we clean every panel, scan each one with a thermal camera, and photograph the array before and after. You get the photo report by email within one business day. If we find nesting or damage, we show you the photos and quote what we can fix. Anything electrical, like a loose cable, we point out in the report for a licensed electrician.
How a maintenance visit works
One visit, one report
Photos before we touch anything
Every panel, the inverter screen and the switchboard.
Clean
Water only, unless you add the specialist solar soap and your panel maker allows it. Nobody stands on the glass.
Thermal scan
Every panel scanned with a thermal camera, to spot cells running hotter than the rest.
Your report
Photos before and after, and what we found, by email within one business day.
Scope of work
What a maintenance visit includes
- Every panel cleaned with water, or with specialist solar soap if you add it and your panel maker allows it
- Nobody stands on the glass
- Every panel scanned with a thermal camera
- Photos of every panel before and after, and of your inverter screen and switchboard
- A photo report by email within one business day
- Public liability cover to $20 million
What a maintenance visit does not cover
- Repairs on the day. We show you what we find and quote what we can fix. Anything electrical goes in the report for a licensed electrician
- Bird proofing, unless you book it. If we find nesting, we show you the photos
- Battery or switchboard faults, which need a separate visit
- Warranty claims against the original installer, though the report helps if you make one
- A promise of more power. The report shows what we found on your roof
When we leave
What you are left holding
- 01
A photo report
Every panel before and after, and what we found. Yours to keep.
- 02
Your inverter reading
A photo of what your inverter showed on the day, to compare against later.
- 03
A straight answer
What else your system needs, if anything, and what we would leave alone.
Service areas
Based in Mackay, working across the Whitsundays and the Bowen Basin.
What our customers say
Reviews from real Mackay businesses and homes.
The team came to do a Solar panel health check. They were punctual, courteous and explained what was going to happen. The report arrived day after appointment as promised with photos showing possible causes of less efficient panels. I would confidently recommend Next Phase Solar for their panel check and clean.
Had Brad out to give the panels a clean. Friendly bloke, in and out quick and they look brand new again. Cheers guys, will be booking again.
Good service!!!!!!!!!!!!
We wanted a decent sized battery and they were the only ones who didn't try to talk us into something smaller. 32kWh GoodWe, installed in a day, boys were on time and left the place tidy. Brad answered every question I had, and a few after as well. Couldn't ask for better!
Very pleased with the whole experience, right from quote to saving money with no more electricity bill. The quote was very competitive and the job was done in timely manner. Would recommend Brad and the team to anyone thinking of solar
Really happy with my new solar panels at home. The whole thing was smooth and stress free, and they took the time to explain everything and answer all my questions, which I really appreciated. Great service and lovely to deal with. Thank you.
Fast and easy from start to finish. I just needed a battery added and they sorted it out really quickly, much faster than I expected after hearing how long other companies take. Brad was great, clear and helpful the whole way through. Highly recommend them if you are in Mackay.
After getting a few quotes, We decided to go with Next Phase Solar and we're really glad we did. They were upfront, easy to deal with, and there were no surprises along the way. Install day went smoothly and everything works perfectly!
I would highly recommend Next Phase Solar. 🥰 From first contact, to install and then aftercare they've been friendly, helpful and professional. The system is performing well and I'm happy with the outcome! 😁
Really good value. I wanted to add a battery to my setup and shopped around a fair bit, and Brad came back with the best price out of everyone I asked. No pushy sales, just a straight good deal and the job done properly. Happy customer, would recommend them to anyone in Mackay looking at solar or batteries🙏🏻
Frequently asked questions
About solar maintenance.
Yes. We are not tied to the brand or the company that installed it. The report also helps if you ever need to make a warranty claim with the manufacturer.
It depends on your roof. Birds, nearby trees, dust and salt all make a difference. Your first report shows how dirty the panels were, which tells you how often yours need it.
No. If we find nesting under the panels, we show you the photos and you decide.
Everything in the report is photographed, so you see what we saw. The report also says what we would leave alone.
It depends on how many panels you have and your suburb. Send the form or ring us and we give you the price before we book anything. A clean on its own has its price online, on our panel cleaning page.
