SOLAR PANEL CLEANING
Solar panel cleaning across Mackay
Soft-bristle pole, deionised water, zero chemicals. Recovers 5 to 15 percent of the generation lost to dust, bird droppings and coastal salt.
5.0 · 7 Google reviews
48-hour fixed-quote turnaround for Mackay businesses.
Next Phase Solar cleans rooftop solar panels across Mackay, Sarina and Airlie Beach using a soft-bristle pole and deionised water, no chemicals. An annual clean recovers the 5 to 15 percent of generation typically lost to dust, bird droppings and coastal salt.
How we work
From discovery call to handover, a six-stage path
Discovery call
Week 0. 30 minutes. We cover load profile, roof type, grid-connect feasibility.
Data analysis
Week 1 to 2. You hand over 12 months of interval data. We model three scenarios with payback and IRR.
Site assessment and quote
Week 2. 48-hour PDF delivery. Hardware, NPV, sensitivity analysis, finance options.
Sign and engineer
Week 3 to 6. Final design, Ergon lodgement, procurement. Deposit 20%, progress payments against milestones.
Install and commission
Week 7 to 9. On site 5 to 14 days depending on size. Zero shutdown of core operations.
Handover and monitor
Week 10. Monitoring live, O&M schedule set. First quarterly performance report lands at week 14.
What's included
What solar panel cleaning includes
- Soft-bristle telescopic pole, no roof walking
- Deionised water, no chemicals or detergents
- Pre and post-clean generation snapshot
- Inverter health check at no charge
- Annual plan or one-off booking
- Public Liability covered up to $20M
Service areas
Mackay-local service hub, with project crews across the Whitsundays and Bowen Basin.
What our customers say
Reviews from real Mackay businesses and homes.
Matt Harris
After getting a few quotes, We decided to go with Next Phase Solar and we're really glad we did. They were upfront, easy to deal with, and there were no surprises along the way. Install day went smoothly and everything works perfectly!
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Google
Donna Snell
Very pleased with the whole experience, right from quote to saving money with no more electricity bill. The quote was very competitive and the job was done in timely manner. Would recommend Brad and the team to anyone thinking of solar.
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Google
Wellington
Really good value. I wanted to add a battery to my setup and shopped around a fair bit, and Brad came back with the best price out of everyone I asked. No pushy sales, just a straight good deal and the job done properly. Happy customer, would recommend them to anyone in Mackay looking at solar or batteries.
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Google
Meghan Rance
I would highly recommend Next Phase Solar. From first contact, to install and then aftercare they've been friendly, helpful and professional. The system is performing well and I'm happy with the outcome!
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Google
Drew Nuckolls
Really happy with my new solar panels at home. The whole thing was smooth and stress free, and they took the time to explain everything and answer all my questions, which I really appreciated. Great service and lovely to deal with. Thank you.
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Google
Jon Paul
Fast and easy from start to finish. I just needed a battery added and they sorted it out really quickly, much faster than I expected after hearing how long other companies take. Brad was great, clear and helpful the whole way through. Highly recommend them if you are in Mackay.
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Google
Bailey Hill
Could not be happier with my solar installation. I got quotes from several companies, since there are loads of them around and the market is competitive, and NPSolar honestly gave me the best price by far. I had also read plenty of reviews of other companies and they all seemed to take months to actually get the job done. NPSolar installed my 14 panels and batteries in a single week, at the best price, which felt almost too good to be true. Huge thanks to Brad, who was friendly, talked me through all my questions and made the whole process easy. If you are in Mackay and looking at solar, definitely get a quote from them.
Posted on
Google
Panel cleans, before and after
Drag to compare. Dust, salt and bird droppings off the panel surface.
Frequently asked questions
About solar panel cleaning.
For most Mackay homes, once a year. Coastal homes within 5 km of the beach (Airlie, Bowen, East Mackay) should clean every 6 to 9 months because of salt build-up. Properties under flight paths of cockatoos or near sugar cane burning seasons may need more often. We send a reminder and a free pre-clean generation snapshot to decide if it's worth it.
Not when done correctly. Manufacturer warranties (Jinko, Trina, LONGi, REC) prohibit harsh chemicals, abrasive brushes and roof-walking that scratches the glass. Our method (soft-bristle telescopic pole + deionised water, pole-fed from the ground) complies with all manufacturer guidelines. We keep records so you can show your insurer if asked.
No, for both safety and warranty reasons. We use a 9 m telescopic pole-fed brush from the ground or a ladder, so the crew never steps on the panels. Walking on panels can cause micro-cracks that don't show immediately but hurt long-term output.
Yes, depending on how dirty the array is. Bird droppings cause hot spots that can knock 20%+ off a single string. Salt and dust cause uniform losses of 5 to 10%. After a clean we send you a 30-day generation comparison so you see the difference, not just trust the marketing line.
Droppings are removed with the same soft-bristle pole and DI water. If we find chewed wiring (cockatoos love silicone cable sheathing in north QLD), we flag it and quote a separate fix with bird mesh. We don't try to upsell mesh unless we see evidence.
30 to 60 minutes for a typical 6 to 13 kW residential array. Commercial arrays (50 to 200 kW) take half a day to a full day. We work around your schedule, no need for you to be home as long as we can access the property and a tap.
Yes. Annual or biannual plans get a 15% discount vs one-off cleans. Includes the generation snapshot, free inverter health check, and priority booking if something fails mid-year. Cancel anytime, no lock-in.