SOLAR PANEL CLEANING
Solar panel cleaning in Mackay, measured before and after
Soft-bristle pole and deionised water from the ground, no chemicals and no roof walking. We read your generation before the clean and again thirty days later, so you find out what it was actually worth.
24-hour fixed-quote turnaround for Mackay businesses.
Next Phase Solar cleans rooftop solar across Mackay, Sarina, the Northern Beaches and the Whitsundays using a soft-bristle pole and deionised water, no chemicals. What separates a clean from a wash is the measurement: we record what your system produced before we start and again thirty days after, and send you both numbers.
How a clean works
Four steps, and you get the numbers
Reading before we touch anything
We pull what your system produced over the last fortnight from your inverter or your bill. That is the number your clean gets measured against.
Wash from the ground
Soft-bristle telescopic pole and deionised water, no chemicals and no roof walking. Nobody stands on your panels.
Photos and a look at the array
Close-ups of what came off, plus anything we spot up there: nests, lifted clamps, corroded DC isolators, shading that has grown in.
Reading after, thirty days later
We come back to your data a month on and send you the comparison. If the clean did nothing, the report says so.
Scope of work
What a clean includes
- Generation reading taken before we start, from your inverter or your bill
- Soft-bristle telescopic pole and deionised water, worked from the ground
- No roof walking, so nobody stands on your panels
- Photo record of the array, close up and wide
- A look for nests, lifted clamps, corroded isolators and new shading
- A second generation reading thirty days later, sent to you in writing
- Public liability cover to $20 million
What a clean does not cover
- Electrical fault finding. If the report shows a string down, that is a separate licensed visit
- Bird mesh installation, which is its own job with its own access gear
- Roof, gutter or solar hot water cleaning. We clean the panels, not the roof
- Panels we judge unsafe to reach from the ground without scaffolding, which we tell you before booking, not on the day
- Any promise of a specific percentage gain. The reading tells you what happened on your roof
When we leave
What you are left holding
- 01
Your two numbers
What the system produced before the clean and what it produced across the thirty days after, side by side, in writing.
- 02
The photo record
What the array looked like before and after, plus close-ups of anything we found up there worth knowing about.
- 03
A straight answer on frequency
Whether your roof needs this yearly, twice a year or barely at all. Coastal salt and cane ash are not the same problem as suburban dust.
Service areas
Mackay-local service hub, with project crews across the Whitsundays and Bowen Basin.
What our customers say
Reviews from real Mackay businesses and homes.
Matt Harris
After getting a few quotes, We decided to go with Next Phase Solar and we’re really glad we did. They were upfront, easy to deal with, and there were no surprises along the way. Install day went smoothly and everything works perfectly!
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Donna Snell
Very pleased with the whole experience, right from quote to saving money with no more electricity bill. The quote was very competitive and the job was done in timely manner. Would recommend Brad and the team to anyone thinking of solar.
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Wellington
Really good value. I wanted to add a battery to my setup and shopped around a fair bit, and Brad came back with the best price out of everyone I asked. No pushy sales, just a straight good deal and the job done properly. Happy customer, would recommend them to anyone in Mackay looking at solar or batteries.
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Meghan Rance
I would highly recommend Next Phase Solar. From first contact, to install and then aftercare they’ve been friendly, helpful and professional. The system is performing well and I’m happy with the outcome!
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Drew Nuckolls
Really happy with my new solar panels at home. The whole thing was smooth and stress free, and they took the time to explain everything and answer all my questions, which I really appreciated. Great service and lovely to deal with. Thank you.
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Jon Paul
Fast and easy from start to finish. I just needed a battery added and they sorted it out really quickly, much faster than I expected after hearing how long other companies take. Brad was great, clear and helpful the whole way through. Highly recommend them if you are in Mackay.
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Bailey Hill
Could not be happier with my solar installation. I got quotes from several companies, since there are loads of them around and the market is competitive, and NPSolar honestly gave me the best price by far. I had also read plenty of reviews of other companies and they all seemed to take months to actually get the job done. NPSolar installed my 14 panels and batteries in a single week, at the best price, which felt almost too good to be true. Huge thanks to Brad, who was friendly, talked me through all my questions and made the whole process easy. If you are in Mackay and looking at solar, definitely get a quote from them.
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Panel cleans, before and after
Drag to compare. Dust, salt and bird droppings off the panel surface.
Frequently asked questions
About solar panel cleaning.
For most Mackay homes, once a year. Within about five kilometres of the water, in Airlie, Bowen or East Mackay, salt builds faster and six to nine months suits better. Near cane that gets burnt, or under a cockatoo run, more often again. Rather than guess, the thirty-day reading after your first clean tells you what your own roof does.
Not when it is done properly. Manufacturer warranties rule out harsh chemicals, abrasive brushes and roof walking that scratches or micro-cracks the glass. Pole-fed soft bristle and deionised water from the ground complies with the guidelines from Jinko, Trina, LONGi and REC. We keep the record in case your insurer ever asks.
No, for safety and for your warranty. We work a telescopic pole from the ground or a ladder, so nobody steps on the panels. Walking on them causes micro-cracks that show up as lost output years later, long after anyone would connect the two.
It depends entirely on how dirty the array is, and anyone quoting you a fixed percentage before seeing your roof is guessing. Bird droppings create hot spots that can knock a whole string down. Salt and dust cost less but cost it every day. That is exactly why we read your generation before and thirty days after, instead of telling you a number.
It depends on the size of the array, the pitch and how we can reach it, so we price it after we have seen the roof rather than quoting blind. Give us a call or send the form and we will tell you what your place needs.
Yes, and most of what we clean was installed by someone else. Plenty of systems around Mackay were put up by companies that have since closed. If yours is one of them, the photo record and the readings are often the first honest look anyone has had at it in years.
Read first
Guides on Solar Panel Cleaning
System Design
How Often Should You Clean Solar Panels in Queensland? (And Whether It Is Worth Paying For)
How often solar panels actually need cleaning in the Queensland tropics, what the soiling research shows you lose, and when paying for a clean pays off (and when it does not).
Local Mackay
Why Solar Panels in Mackay Need Cleaning More Often Than Brisbane (And What It Costs You When You Skip It)
Mackay's salt spray, Bowen Basin dust and tropical conditions cause faster solar panel soiling than Brisbane. Real numbers on output loss and cleaning costs.
System Design
Do Solar Panels Work on Cloudy Days? Yes, and Here Is How Much
Whether solar panels work on cloudy and rainy days, how much output you actually get, and what it means for the Mackay wet season.
